Shipping policy

Shipping Policy

At Bright Wave, we ensure that all our handcrafted fiber chandeliers are delivered safely, quickly, and in perfect condition. Every product is packaged using high-quality protective materials to keep your home lighting secure during transit.

📍 Delivery within Egypt Only

We currently ship to all cities and governorates across Egypt, providing full nationwide coverage.

⏱ Delivery Time

  • All orders are delivered within 7 business days anywhere in Egypt.

  • You will receive updates throughout the process to keep you informed until your order arrives.

💰 Shipping Fees & Free Shipping Offer

  • Standard shipping fees apply and vary based on your location and the size of your chandelier.

  • Enjoy FREE shipping on all orders above 8,000 EGP.

🛡 Secure Packaging

Each chandelier is carefully packed using reinforced protective materials to prevent any damage, cracks, or scratches during delivery.

🚚 Order Tracking

Once your order is shipped, you will receive a tracking number so you can follow your package's journey from our workshop straight to your doorstep.

📞 Delivery Support

Need help with your delivery, updating your shipping address, or checking your order status? Our support team is always ready to assist you.